Shipping & Delivery Policy

At Watchomatic, we are committed to delivering your orders in a timely and secure manner. Please read our Shipping & Delivery Policy carefully before placing an order.

Shipping Coverage

• We currently ship orders across India.

• Orders are delivered through trusted third-party courier partners.

Order Processing Time

• All orders are processed within 24 to 48 business hours after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline

• Estimated delivery time is 3 to 7 business days, depending on your location.

• Delivery timelines are approximate and may vary due to:

  • Courier partner delays

  • Weather conditions

  • Remote or non-serviceable areas

  • Unforeseen circumstances

Watchomatic shall not be held responsible for delays caused by courier partners or external factors.

Shipping Charges

• Shipping charges (if applicable) will be clearly mentioned at checkout.

• Any additional charges such as COD fees (if applicable) will be displayed before order confirmation.

Order Tracking

• Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.

• Customers are advised to track their shipment regularly using the provided tracking information.

Delivery Attempt & Address Accuracy

• Please ensure that the shipping address and contact details provided are accurate and complete.

• If delivery fails due to incorrect address or customer unavailability, re-shipping charges (if any) will be borne by the customer.

Cash on Delivery (COD)

• COD service availability depends on location and courier partner.

• Watchomatic reserves the right to accept or reject COD orders based on order value or delivery location.

Damaged or Missing Package

• Customers must record a proper unboxing video to claim any damage or missing item.

• Any delivery-related issues must be reported within 24 hours of delivery, as per our Return & Exchange Policy.

Non-Delivery Situations

Watchomatic will not be responsible for non-delivery in cases of:

• Incorrect or incomplete address provided by the customer

• Customer unavailable at the time of delivery

• Refusal to accept the order without valid reason

Changes to Shipping Policy

Watchomatic reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.
Any changes will be effective immediately upon posting on the website.

Contact Us

For any shipping-related queries, please contact us through our official support channels.

Thank you for shopping with Watchomatic.

Regards,
Watchomatic Team