Return & Exchange Policy

At Watchomatic, customer satisfaction is important to us. Please read our Return & Exchange Policy carefully before placing an order.

Unboxing Video – Mandatory

An unboxing video is compulsory for any Return or Exchange request.

• The unboxing video must be recorded from opening the sealed package till the product is fully visible.

• The video should be clear, continuous, and unedited.

No Unboxing Video = No Return or Exchange

Time Limit for Return & Exchange

• Return or Exchange requests are valid only within 24 hours of product delivery.

• Any request raised after 24 hours of delivery will not be accepted.

Eligible for Return / Exchange

Return or Exchange will be accepted only if:

• The product is damaged, defective, or missing inside the box.

• A proper unboxing video is provided as proof.

Not Eligible for Return / Exchange

Return or Exchange will NOT be accepted in the following cases:

• No unboxing video provided.

• Request made after 24 hours of delivery.

• Return or exchange due to personal liking, preference, or satisfaction.

• Minor color or design variation due to lighting or screen resolution.

• Product used, worn, altered, or damaged after delivery.

Important Notes

• All Return & Exchange requests will be reviewed by Watchomatic.

• The final decision regarding approval rests with Watchomatic.

• Shipping charges (if applicable) are non-refundable.

We request all customers to read and understand this policy carefully before placing an order.

Thank you for choosing Watchomatic.

Regards,
Watchomatic Team